Question 1

What is the difference between lvl and classic lash extensions or russian volume?

Accepted Answer

Lvl is priced between £45-55 and is a process where we curl your natural lashes  - this will make them appear longer. However with lash extensions (classic or volume) priced £65-100 we can add more length and fullness to your lashes. Classic lashes is where we apply one single thicker lash extension to each of your adult lashes. Russian volume is where we apply multiple thinner lashes to each of your adult lashes. LVL lasts for 6 weeks and requires no maintenance. You can also wear mascara, sleep on your lashes and rub them. With lash extensions (classic or volume) you cannot wear mascara, sleep on them or rub them. If you want to have them looking their best you need to come for infills every 2-3 weeks.

Question 2

What's the difference between classic lashes and russian volume?

Accepted Answer

Classic lashes is where we apply one single thicker lash extension to each of your adult lashes. Russian volume is where we apply multiple thinner lashes to each of your adult lashes.
 
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Question 3

Is tint included?

Accepted Answer

Yes we include a tint with all of our lvls at no extra cost, unless you would rather not have it then that’s not a problem!

Question 4

What is the difference between lvl and classic lash extensions or russian volume?

Accepted Answer

Lvl is priced between £45-55 and is a process where we curl your natural lashes  - this will make them appear longer. However with lash extensions (classic or volume) priced £65-100 we can add more length and fullness to your lashes. Classic lashes is where we apply one single thicker lash extension to each of your adult lashes. Russian volume is where we apply multiple thinner lashes to each of your adult lashes. LVL lasts for 6 weeks and requires no maintenance. You can also wear mascara, sleep on your lashes and rub them. With lash extensions (classic or volume) you cannot wear mascara, sleep on them or rub them. If you want to have them looking their best you need to come for infills every 2-3 weeks.  
 
Click on this button to take you to our booking page
 
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Question 5

Do I need to get a patch test. (even if I have or haven’t had it before)

Accepted Answer

Yes all clients that have not had lvl at our salon must have a patch test. Different salons use different products and you could still have a reaction and would not be covered by our insurance. Please note you need to come for a patch test atleast 24 hours before your treatment. It is important to note we are closed on Fridays and some Saturdays so we will not be able to do a patch test on those days. 
 
You can easily book a patch test on our booking system by clicking on the link and it takes 5 minute to have!
 
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Question 6

What's the difference between a natural, glamour and dramatic russian volume set?"

Accepted Answer

A natural set is very natural, we will put 2-3 lashes on each one of your adult lashes. Pick this if you want a natural set and no one to necessarily know you have lash extensions.
 
A glamour set - (This is still natural) but we put on 3-4 even thinner lashes on top of your adult lashes. Pick this if you want something a little more glamorous or you have sparse lashes and would like to fill them out.
 
A dramatic set - This is where we apply 6+ even thinner lashes onto your natural lashes. Pick this set if you want as full lashes as possible or a very glamorous look (please note it is unlikely you can have this all the time - for special occasions only!)
 
Click on the button below if you would like to book online :)
 
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Question 7

How long does it last and is it a permanent treatment?

Accepted Answer

LVL keeps your lashes lengthened, volumized and lifted for 6-8 weeks. Although this is not a permanent treatment, once the treatment has been done it doesn’t require any maintenance unlike lash extensions.

Question 8

What's the difference between russian volume and cluster lashes?

Accepted Answer

Cluster lashes are pre made lash fans that are thick and cannot be applied to a single lash (they are too heavy for your natural lashes to carry without damage!) russian volume is hand made fans that use thinner lashes and can be applied to a single natural lash (this ensures no damage!)

Question 9

Can I wear mascara and other eye makeup?

Accepted Answer

The great thing about LVL is that you can wear any kind of eye makeup you like, even oil based products. It will not affect the the results or longevity of the treatment at all.

Question 10

I don’t know what to book!

Accepted Answer

If you are unsure what to book, I would recommend starting with a russian volume natural set - this looks fantastic on everyone and is a great place to start, if you want something more dramatic you can always upgrade your infills from natural infills to glamour infills. It is also fantastic as if your natural lashes are short or sparse this will be the best set for them (as it will not overload them).
 
Here is the link to book a russian volume set - pick the natural option :)
 
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Question 11

How do you do the treatment?

Accepted Answer

First we do a consultation to answer any questions you may have. Then you lay down on one of our comfy lash beds. We then apply some eye patches to your bottom lashes (this ensures we do not curl them!) you then close your eyes and we stick some silicone shields to you eyelids, we the stick your lashes back to the silicone sheilds and apply 3 different lotions that will make them stay at that lovely curled back position.

Question 12

I had my lashes applied somewhere else can I get an infill from you?

Accepted Answer

Sadly not. We cannot ensure other lash salons have applied work to our high standards. We would not want to add to anything done previously that may need to be removed or is damaging your lashes.
 
You can book a lash removal from our online booking system by clicking here...
 
If you have less than 50% of your lashes left it will take up to 30 mins and is £20.
 
If you have more than 50% of your lashes left it will take up to 45 mins and is £30. 
 
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Question 13

How long does it take?

Accepted Answer

A classic lash set takes 1 hour 15 - 1 hour 30 mins
 
A natural volume set takes 1 hour 45 - 2 hours
 
A glamour set take 2 hours - 2 hour 15 mins
 
A dramatic set takes 2 hours 15 mins.

Question 14

How long will the lashes last?

Accepted Answer

Lash extensions last around 6 - 8 weeks. However your natural lashes are always growing and shedding with new ones coming in their place (we call this the lash cycle). Because of your natural lashes shedding (with the extensions attached) you will start to notice gaps at around 2 and a half weeks. If you want to keep them looking their best, we recommend infills every 2-3 weeks.

Question 15

I don’t have many lashes/short lashes can I still get lvl?

Accepted Answer

Ofcourse you can! However it is worth noting that we can only curl the natural lashes you have, plenty of our clients have short lashes and love the look they achieve. However if you have short or sparse lashes and your are dreaming of long thick and full lashes you may be better suited to a russian volume classic or glamour set of lash extensions.

Question 16

How often should I get them infilled?

Accepted Answer

It is up to you, we offer 2 week, 3 week and 4 week infills to fit with your schedule. They are varied in length (from 50 to 90mins and they increase in price in accordance with time.) They should take place the amount of time after your full set. (for example a 3 week infill should happen 3 weeks after your full set). One thing to consider is after 3 weeks you will start to notice gaps in your lashes where the new lashes have grown through and do not have an extensions on them. Anything over 4 weeks is a new full set. Please note we are normally always booked at least 2 weeks in advance so if you think you want an appointment in time for a special occasion - book in advance do not leave it to the week before.

Question 17

Will it hurt?

Accepted Answer

No the treatment will not hurt at all. The lashes are very light and you will not feel them. We also apply lashes to the highest of standards so none of your natural lashes will be stuck together or itchy. Most people fall asleep during the treatment as we have a very peaceful salon and incredibly comfortable beds.

Question 18

Does lvl hurt?

Accepted Answer

Unlike the saying ‘beauty is pain’ LVL is completely pain free. Most clients have a little snooze when they are getting the treatment done and they don’t feel a thing.

Question 19

Will it damage my own lashes?

Accepted Answer

No. We are very strict here and will not apply lashes on that are too long or heavy for your natural lashes to carry. This makes sure there is no damage caused. We have clients that have been coming to us for over 4 years continuously, this is because we take the utmost care to ensure their lashes are not damaged in any way. Rebecca, the salon owner, has been having lash extensions for over 8 years without a break and her natural lashes are still in tip top condition!

Question 20

I wear contact lenses, can I get lvl?"

Accepted Answer

You can absolutely get LVL even if you wear contact lenses. LVL is a great option for contact lense wearers because with this treatment you won’t feel the need to wear mascara and your eyes will look awake every day while the treatment lasts. While we do the treatment we recommend removing your lenses as your eyes will be closed for at least and hour.

Question 21

How can I book an appointment?

Accepted Answer

You can book an appointment via our booking system or clicking here -
 
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this is the best method as you can see our real time availability. We do not accept or confirm any bookings where a 50% deposit hasn’t been paid. You can also email the salon at hello@unicornpro.co.uk or give us a call on 0203 780 4899, we can then send you a deposit link however if this is not paid within 24 hours the booking is made we release the appointment back to the public again. Booking online really is the best way as we receive so many enquiries over the phone and email it can take 24 hours to get back to get back to you and by that time the appointment is normally gone. Please note we are normally always get booked up at least 2 weeks in advance so if you think you want an appointment in time for a special occasion - book in advance do not leave it to the week before.

Question 22

How can I book an appointment?

Accepted Answer

You can book an appointment via our booking system or clicking here
 
https://static.wixstatic.com/media/undefined

This is the best method as you can see our real time availability.
 
We do not accept or confirm any bookings where a 50% deposit hasn’t been paid.
 
You can also email the salon at hello@unicornpro.co.uk or give us a call on 0203 780 4899, we can then send you a deposit link however if this is not paid within 24 hours the booking is made we release the appointment back to the public again. Booking online really is the best way as we receive so many enquiries over the phone and email that it can take 24 hours to get back to you and by that time the appointment is normally gone. Please note we normally always get booked up at least 2 weeks in advance so if you think you want an appointment in time for a special occasion - book in advance do not leave it to the week before.

Question 23

Will my natural lashes be affected?

Accepted Answer

Your natural lashes will not be damaged or affected negatively. During the treatment your lashes will feel a little weird as they are being pulled back but this is temporary while the solution is applied. Your lashes are always growing and shedding as part of the natural lash cycle, so there are always new ones coming in to replace the old ones dropping out.  
 
The process of LVL is does not put any weight on your lashes and does not not cause your lashes to stick together. This ensures your lashes will grow exactly as they should do and remain in tip top healthy condition.
 
However it is important to keep up with aftercare if this is a treatment you want to continue having, aftercare is super simple we give you a mascara want and 3 times a week before bed we suggest dipping the mascra wand in some vaseline or coconut oil and brushing it through the lashes to condition them. This ensures the ends do not dry out and stay lovely!

Question 24

I can’t see any appointments available for when I need!

Accepted Answer

Your best bet is to send us clear email or leave us a voicemail with your contact details, what it is you would like to have done and when you are available. We can add you to our cancellations list. Sometimes we have last minute cancellations or reschedules and we can then offer you the slot.
 
You can send us an email by clicking here 
 
https://www.unicornlashesandbrows.com/get-in-touch

Question 25

I can’t see any appointments available for when I need!

Accepted Answer

Your best bet is to send us clear email or leave us a voicemail with your contact details, what it is you would like to have done and when you are available. We can add you to our cancellations list. Sometimes we have last minute cancellations or reschedules and we can then offer you the slot. 
 
You can send us an email by clicking here 
 
https://www.unicornlashesandbrows.com/get-in-touch

Question 26

I need to reschedule my appointment how do I do it and will I lose my deposit?

Accepted Answer

If you have booked via our website you can cancel or reschedule your appointment by logging into your booking. Alternatively you can call or email us at the salon on 0203 780 4899 or hello@unicornpro.co.uk  We ask for 48 hours notice before your booked appointment so then we have time to fill the slot (you can reschedule or get your deposit back) however any notice after this period will mean the deposit is lost as it leaves us little time to reschedule and we still have to pay our staff for their time and the running costs of the salon.
 
You can send us an email by clicking here 
 
https://www.unicornlashesandbrows.com/get-in-touch

Question 27

Do I need to get a patch test for LVL. (Even if I have or haven’t had it before?)

Accepted Answer

Yes all clients that have not had lvl at our salon must have a patch test. Different salons use different products and you could still have a reaction and would not be covered by our insurance. Please note you need to come for a patch test atleast 24 hours before your treatment. It is important to note we are closed on tuesdays, Fridays and some Saturdays so we will not be able to do a patch test on those days.
 
You can easily book a patch test on our booking system by clicking on the link and it takes 5 minute to have!
 
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Question 28

I need to cancel my appointment

Accepted Answer

If you have booked via our website you can cancel or reschedule your appointment by logging into your booking. Alternatively you can call or email us at the salon on 0203 780 4899 or hello@unicornpro.co.uk  We ask for 48 hours notice before your booked appointment so then we have time to fill the slot (you can reschedule or get your deposit back) however any notice after this period will mean the deposit is lost as it leaves us little time to reschedule and we still have to pay our staff for their time and the running costs of the salon.
 
You can send us an email by clicking here 
 
https://www.unicornlashesandbrows.com/get-in-touch

Question 29

I have lashes from another place can you just fill them in?

Accepted Answer

No we can't. I'm afraid we can't infill other lash salons work as we cannot guarentee it's be applied correctly or safely. All lashes must be clean and extension free when coming to the salon. If you have some lashes from a previous place please make sure you book a removal with your full set. *** Please do not attempt to remove them yourself at home*** There are many you tube videos that say you can remove your lash extensions with oil. This is not true, a proper remover is needed otherwise you will pull out your own natural lashes along with the extensions. If you arrive with lashes on from previous place time will have to be spent removing them which will cut into your precious lash time!
 
You can book a lash removal from our online booking system by clicking here...
 
If you have less than 50% of your lashes left it will take up to 30 mins and is £20.
 
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If you have more than 50% of your lashes left it will take up to 45 mins and it £30. 
 
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Question 30

Can I remove the lashes myself at home?

Accepted Answer

No! There are many you tube videos that say you can remove your lash extensions with oil. This is not true, a proper remover is needed otherwise you will pull out your own natural lashes along with the extensions.
 
You can book a lash removal from our online booking system by clicking here...
 
If you have less than 50% of your lashes left it will take up to 30 mins and is £20.
 
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If you have more than 50% of your lashes left it will take up to 45 mins and it £30. 
 
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Question 31

I have a special occasion coming up and would like fuller/longer/more dramatic infills and I don't know what to pick?

Accepted Answer

If you have a special occasion and would like fuller or more dramatic lashes there are a couple of options below.
 
1 - When you come for your previous appointment or appointment on the day have a chat with your lash artist and explain what you would like or the occasion and she can best advise!
 
2 - You could book a weeks longer lash infill - so if it has been 2 weeks since you've had you lashes done and you normally book a 2 week infill - book a 3 week infill, this gives you an extra 15 minutes worth of lashes that can give it that extra boost for a special occasion. You can increase fullness and length here.
 
3 - Ask for longer lashes - if it is a special occasion we don't mind increasing lash length and going a bit more dramatic than what your natural lashes can carry, if it's a one off it's fine and wont damage them permanently. However note this is a one off for special occassions, we don't want to overload your lashes regularly so we can keep them in tip top condition :)
 
4 - Book a different type of infill - If you have classic lashes you could book a glamour volume infill - this will create a hybrid set (which is a fancy word for a mix of classic and volume!) This can add some more fullness to your lashes. If you normally book natural infills book glamour infills. If you normally book glamour infills - book glamour infills again and tell your artist you want dramatic infills (we have taken dramatic infills off of our booking system as too many people were booking them for regular infills and their lashes couldn't carry them - this helps us avoid dissapointment and keep your lashes consistently healthy - however we can do them on special occasions!)
 
Here is the the button to our booking system incase you need it :)
 
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Question 32

How can I book a patch test?

Accepted Answer

You can easily book a patch test on our booking system by clicking on the link and it takes 5 minute to have!
 
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All clients that have not had lvl at our salon must have a patch test. Different salons use different products and you could still have a reaction and would not be covered by our insurance. Please note you need to come for a patch test atleast 24 hours before your treatment. It is important to note we are closed on Fridays and some Saturdays so we will not be able to do a patch test on those days.

Question 33

How do I book a lash removal?

Accepted Answer

You can book a lash removal from our online booking system by clicking here...
 
If you have less than 50% of your lashes left it will take up to 30 mins and is £20.
 
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If you have more than 50% of your lashes left it will take up to 45 mins and it £30. 
 
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Question 34

What are the best lashes to get for holiday?

Accepted Answer

It all depends what it is you are after - here are a list of the pro's and cons of each set so you can figure what will be right for your holiday.
 
Classic lashes - This is where we apply one thicker lash to each of your natural lashes. Were the lash extensions are a little bit thicker they are a little bit stronger incase you accidently fall asleep on them after a margerita or two. Cons - it is worth noting we can only add one lash to the lashes that you have where as in...
 
Naural Volume - we can add 2 - 3 thinner lashes ontop of your natural lashes. This results with you looking like you have 2/3 times more natural lashes (not thicker like classic) This is great if you have fine or sparse lashes as this can multiply them by 3! Cons - this may be too natural a look for you. And no sleeping on them at all. 
 
Glamour volume - like natural volume but we add 3 - 6 finer lashes to your natural lashes so you look like you have 4/5 times more natural lashes. Cons are if you are wearing lot's of eye make you will need to clean them regularly which may result in premature shedding. And no sleeping on them at all. 
 
LVL-  This is where we curl your natural lashes. This means you can still wear mascara and as much eye make up as you want. You can also sleep on them. Cons - we can only curl what natural lashes you have - we cannot add any or make them thicker. Please note if you do decide to have lvl you must come in for a patch test atleast 24 hours before.

Question 35

When should I get my lashes done?

Accepted Answer

If you are flying longhaul it is best to get your lashes done atleast 48 hours before you fly. This is because the humidity on the planes can affect the curing of the eyelash glue. Otherwise in the week before your holiday will be fine!

Question 36

Can I get them wet?

Accepted Answer

Yes! We just say to not to get them wet within the first 24 hours after getting any of our lash treatments (extensions and lvl) This is just to let the products do their work. But after that you can swim, do hot yoga and dance all night long!

Question 37

I am gettin married which are the best lashes to chose?

Accepted Answer

Enter your answer here

Question 38

When should I get them done?

Accepted Answer

Enter your answer here

Question 39

Will they last for my honeymoon?

Accepted Answer

Enter your answer here

Question 40

Should I get a trial set?

Accepted Answer

Enter your answer here

UNICORN PRO

AWARD WINNING LASH

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